If you don't want to compromise on your luxurious flight experience and decide to fly with Cathay Pacific, it's indeed a wonderful decision. The way they provide their passengers utmost comfort, facilities and services, it is hard for you to find them disappointing. But, there are some policies that you still need to learn if you are stuck somewhere like the cancellation policy. Don't worry as we are going to give you every detail.
What exactly is the Cathay pacific cancellation policy?
- Like many other airlines, it also has the 24 hours policy which means if you cancel within this time frame, you will be entitled for full refund.
- You need to book and cancel directly through the website. If the third party will be involved then you will not get the full refund and cancellation charges will also be applied.
- If you cancel after 24 hours, cancellation fees will be applied according to your fare type as per the Cathay pacific cancellation policy.
Are There Any Cancellation Charges Applied?
- For the flexible fares like first class, there will be no cancellation fees and you will get a full refund as per the Cathay pacific refund policy.
- On the non-refundable tickets like economy supersaver, full cancellation fees will be incurred with no refund.
- Your unused, partially used and expired tickets will lead you to pay around $150 to $200.
- In economy class, you will get no refund and the fees will be between $100-$250.
- If you have booked a premium economy, you're entitled to receive a partial refund with $75-$150 cancellation fees.
- In business class, you will get a full refund but the Cathay pacific flight cancellation charges will be minimal between $50-$100.
How to Cancel my Cathay Flight?
- The most convenient option is to cancel through online mode. Go to the official website, login to your account and go to the manage my bookings section.
- There will be an option of cancellation over there. Select that and whatever will be the applicable fees, pay that.
- After cancellation, you will find the refund form that you need to fill to request your refund if applicable.
- If there are any errors and you are stuck anywhere then call the customer support for assistance about Cathay pacific cancelation policy.
- Another option is the same as above calling the customer support to take help for cancellation.
- And, the last option which is a little bit hectic is going to the airport ticket counter and asking for the cancellation directly.
What if the Cancellation Happens from Their End?
- The Cathay pacific cancellation policy states that if due to some issues the airline has to cancel the flight, the passengers will get the compensation.
- There will be self-evidently no cancellation fees applied to you.
- They will also help you to reschedule your next available flight as soon as possible.
- If you don't find the next flight suitable as per your needs, you can ask for your full refund without any hesitation.
Who All Are Fit for Getting the Refund?
- All those passengers who decided to go for the Cathay pacific cancelation policy with their tickets within 24 hours.
- Those who booked refundable tickets.
- Those whose flight was cancelled by the airline.
- Those who were stuck in the family medical emergency.
Are There Any Exceptional Cases for Cancellation?
- Yes, due to the unfortunate events that happened in your family suddenly this airline will help you with Cathay pacific change flight policy.
- They are medical emergencies like illness or death of a family member. They will help you to cancel without fees, let you get your full refund and rebook if you need.
- All the services will be provided to you free of cost but you have to submit the proper documentation like medical certificate and death certificate.
- If you will choose the next flight tickets more expensive than before, you have to just pay the fare difference and nothing else.
What are the Rules for the Loyalty Program Members?
- The rules can be more and less flexible according to your tier. If you're a high tier member, the cancellation policy will be more flexible for you with almost no applicable fees.
- If you have used your miles to book the award ticket, the policy will also be different.
- You might get the refund in the form of miles which will help you further.
- Based on your membership tier, you might pay the cancellation fees but it will be minimal.