How to Change Name on Scoot Airlines?
Scoot Airlines is one of the best and widely chosen amongst the passengers of Singapore. Their great services at affordable charges make it the ideal for regular flyers. But, what if your booked tickets are showing the errors in your name? Don't worry as we are here to let you know everything about the name change policy of this airline:
What is the Scoot Airlines Name Change Policy?
- It must be noted that through some extent, the name changes can be possible in this airline. But, the fees will be applicable and some restrictions too.
- If you have booked your tickets under the promotional fares then the name changes will not be possible at all.
- If your name is not in the passengers list of the flight, the windows are open to make the changes.
- The Scoot Name Change Policy will only allow you to make the minor changes. If there are major changes, you need to cancel your booking and rebook after making the required changes.
What Will Be the Name Change Fees?
- It totally depends upon the type of fare. If you have booked the scoot plus fare, the changing fees can be up to $45.
- If you have booked scooter fares, you will be asked to pay approximately $60 under the Scoot Airlines Name Change Policy.
- If there are major changes and you need to cancel your tickets, the additional fares like fare difference will be counted.
How to Request a Name Change?
- The steps are simple to apply for making the changes. Firstly, just call customer support.
- They might ask you for the necessary documents like your marriage certificate, your divorce decree or passport. Provide that for Scoot Airlines Name Correction.
- Whatever will be the fees they will let you know and you have to pay that amount to proceed with the changes.
What are the Types of Fares on Which Name Change is allowed?
- If you have booked your tickets that are refundable then you will be treated with flexibility. The notifications can be done but with the specific fees.
- The business and premium fares are also flexible enough to allow you to make the Scoot Airlines Name Change.
- If you haven't booked under the promotional fares then it is also possible.
- If you have booked for yourself and didn't go for the group bookings or package deals, it is possible to make the changes.
What if the Mistake is from the Airline's Side?
- If you have provided all the details correctly and there is a typing or any sort of error from their side then act promptly.
- Check on everything during the check-in process and while boarding. Report the problem to any official as early as possible as per the Scoot Airlines Name Change Policy.
- Make sure you have your documents ready to let them know that your provided information was correct and it was their mistake.
- Don't panic and don't be rude. Request the changes politely and they will help you to re-issue your ticket.
- The Scoot Airlines Name Change process is flexible enough to re-issue your ticket without any mistake and without any charges too.
- Lastly, double check if the revamped one is correct and ensure that everything is up to the mark.
What are the Exceptions When Changes an Are Not Allowed?
- If you have booked the flight with partner airlines then you won't be allowed to make even the minor changes like correcting the spelling mistakes.
- Full name changes are not allowed at all and they will ask you to cancel your booking as per the Scoot Airlines Name Change Policy.
- If you are applying for the changes when less than 4 hours are left for the departure then they will not allow you to make any changes.
- On non-refundable, discounted and group fares, changes will not be allowed.
What are the Important Things to Keep in Mind?
- If you don't want to pay the fees, cancel your booking within 24 hours, apply for a refund, make the changes and rebook.
- There are unfortunately no exceptions for the loyalty program members. You need to follow the same rules and regulations and name changes will not affect your mileage balance.
- Always make sure that your name, spelling and everything must be exactly on all your legal documents and tickets.
- Never forget that fees will always be varied depending upon your route, class and ticket type.