If you’ve ever wondered how to make your travel planning easier, more rewarding, and backed by reliable customer support — the Chase Travel Portal may be your best travel companion. Whether you’re redeeming points, booking flights, hotels, or rental cars, or need help with your travel itinerary, this guide gives you everything you need. We’ll also show you how to reach dedicated support at 1‑855‑858‑7001 when you need live assistance.
What Is the Chase Travel Portal?
The Chase Travel Portal is an online booking platform designed exclusively for Chase cardmembers. It helps travelers search and book travel services, including:
- ✈️ Flights
- 🏨 Hotels
- 🚗 Rental Cars
- 🛳️ Cruises
- 📅 Vacation Packages
This portal integrates with many Chase rewards programs, making it easier to redeem Ultimate Rewards points for travel at great value. Whether you’re booking through your Chase Sapphire Preferred®, Chase Sapphire Reserve®, or other Chase cards, the Travel Portal gives you access to special pricing and loyalty benefits.
Why Use the Chase Travel Portal?
1. Seamless Points Redemption
Chase’s Ultimate Rewards points can be worth more when used through the portal. For example:
- Chase Sapphire Preferred® — 25% more value
- Chase Sapphire Reserve® — 50% more value
So, 10,000 points would be worth $125 or $150 respectively when booking travel through the portal.
2. Worldwide Travel Options
The portal brings together millions of travel options across the globe from reliable carriers, hotel chains, and car rental partners — all in one place.
3. No Blackout Dates on Award Travel
Unlike some travel reward programs, the Chase Travel Portal rarely restricts travel dates when redeeming points — so you’re free to travel when you want.
4. Helpful Customer Support
When you need expert help planning or resolving issues, you can contact Chase Travel Support at:
📞 1‑855‑858‑7001
(Monday – Friday: 8 AM – 10 PM ET | Saturday – Sunday: 9 AM – 8 PM ET — hours may vary)
This dedicated support line connects you directly with travel specialists who assist with bookings, modifications, refunds, and any travel questions.
How to Book Through the Chase Travel Portal
Booking travel is easy — and it can save you both time and money.
Step‑By‑Step Booking Guide
- Log in to your Chase account
Use your username and password at chase.com. - Navigate to Ultimate Rewards
Click on your eligible credit card and select Redeem Points. - Open the Travel Portal
Choose Travel and search flights, hotels, cars, or vacation packages. - Enter Travel Details
Add your travel dates and destination. - Compare Options
Use filters and sort by price, hotel ratings, car type, etc. - Choose How to Pay
Use points, cash, or a combination of both. - Confirm & Book
Review your itinerary before confirming.
Maximizing Ultimate Rewards Points
Chase Ultimate Rewards points are among the most valuable travel rewards in the credit card world. Here’s how to squeeze the most value out of them:
🔹 Use Points Through the Travel Portal
Booking travel through the portal often gives you a higher redemption value than transferring points elsewhere.
🔹 Transfer to Airline & Hotel Partners
If you’re an advanced traveler, you can transfer points to airline or hotel loyalty programs like:
- United MileagePlus
- Southwest Rapid Rewards
- World of Hyatt
- Marriott Bonvoy
Transfer bonuses or partner award space may offer even greater value.
Exclusive Benefits for Cardmembers
Chase Sapphire Reserve® Benefits
- Priority Pass™ airport lounge access
- Global Entry or TSA PreCheck reimbursement
- Higher point value on travel redemptions (1.5¢ per point)
Chase Sapphire Preferred® Benefits
- Lower annual fee
- Excellent value on travel & dining
- Travel protections (like trip cancellation/interruption insurance)
Common Issues & How to Solve Them
Even the best travel portals sometimes bring up questions. This section answers some of the most frequent concerns.
I Can’t Find the Flight or Hotel I Want
The Chase Travel Portal searches multiple providers and shows competitive prices — but not all airlines or hotel chains are included. If your desired booking isn’t displaying:
- Try different date combinations
- Use broader location searches (e.g., nearby airports/cities)
- Contact Chase Travel Support at 1‑855‑858‑7001
Why Are Prices Different Outside the Portal?
Sometimes prices on airline or hotel websites might differ from the Chase Travel Portal due to exclusive agreements, package pricing, or immediate availability. Always compare before booking.
My Points Won’t Cover the Total Price
If you don’t have enough points:
- Pay the difference with your Chase card
- Earn more points through everyday spending
- Combine points and cash at checkout
Chase Travel Support: When & How to Contact
Chase offers dedicated travel specialists to help with:
✔ Booking changes
✔ Cancellation issues
✔ Price discrepancies
✔ Refund requests
✔ Travel advisories and alerts
✔ Ultimate Rewards questions
📞 Call 1‑855‑858‑7001 now for live support from trained travel agents.
(Note: Call center hours may vary by card and time zone.)
Travel Protections Included with Your Card
Your Chase card may automatically include travel protections — but these vary depending on the card you hold. Some possible benefits include:
📌 Trip Cancellation or Interruption Insurance
📌 Baggage Delay Insurance
📌 Travel Accident Insurance
📌 Rental Car Insurance
📌 Emergency Assistance Coverage
To confirm protections tied to your exact card, visit your card’s benefits page or call support at 1‑855‑858‑7001.
Pro Tips for Travelers
1. Book Early for Best Seat Availability
Popular flights and rooms sell out quickly — booking early increases your chances of finding the best deals.
2. Use Filters to Find Better Deals
Apply filters in the portal to sort by price, amenities, airline, or hotel brand.
3. Combine Points & Cash for Efficiency
Redeem points first — then pay the difference with your Chase card to stretch your rewards further.
4. Monitor Price Drops
If a fare or rate drops after booking, contact support at 1‑855‑858‑7001 to explore options for refunds or credits (based on fare rules).
| Feature | Chase Travel Portal | Generic OTA (e.g., Expedia) |
| Redeem Points | ✔️ Yes | ❌ No |
| Exclusive Travel Perks | ✔️ Yes | ❌ Limited |
| Points Value Boost | ✔️ Up to 50% | ❌ N/A |
| Full Travel Support | ✔️ Yes | ✔️ Yes |
| Transfer to Loyalty Programs | ✔️ Yes | ❌ No |
In many cases, Chase gives better point value and exclusive perks — making it a smart choice for travel redemption.
Frequently Asked Questions (FAQ)
Q: What phone number can I call for Chase Travel support?
A: You can reach Chase Travel Support at 1‑855‑858‑7001 for all booking, itinerary, and travel assistance.
Q: Can I use my Ultimate Rewards points for any travel?
A: Yes — as long as the travel is bookable through the Chase Travel Portal.
Q: Do I earn travel points when booking through the portal?
A: Yes — most Chase cards will earn points like a normal purchase on paid components.
Q: Are changes and cancellations easy?
A: Yes — but each travel product has its own cancellation policy. Support at 1‑855‑858‑7001 can help navigate changes.
Q: Can I check my flight status on the Chase Travel Portal?
A: You can view itinerary details, but flight status is best checked directly with the airline.
Q: Are there blackout dates when using points?
A: No — the Chase Travel Portal does not typically impose blackout dates.
Q: Can I transfer points to airlines and hotels?
A: Yes — Ultimate Rewards points can be transferred to many major loyalty programs.
Final Thoughts: Your Travel — Smarter & More Rewarding
The Chase Travel Portal is more than a booking engine — it’s a powerful platform that lets you:
✔ Maximize your Ultimate Rewards
✔ Enjoy perks and protections
✔ Get real support from travel experts
✔ Find flexible travel options worldwide
And whenever you need help — whether booking, modifying, or troubleshooting — Chase Travel Support stands ready:
📞 Call 1‑855‑858‑7001 today.