We cannot think about the prominent airways of the UAE without talking about Etihad. Its luxurious services and wide destination coverage’s are exceptionally great. But, if you're stuck in a situation when you have to cancel your already booked flight, don't worry as the detailed guideline is here for you:
What is the 24 Hours Cancellation Rule?
- According to this rule, if you have decided to cancel your booking within 24 hours, there will be no charges applicable to you.
- Even if you're traveling through any of the classes, it applies to all the fare types.
- The Etihad airways cancellation policy says that, you will also get your full-fledged refund if you cancel under this window.
- But, the requirement is that you must have booked through the airline directly either through the website or through the mobile app.
Who is Eligible to Get Full Refunds?
- This must be noted that not all fare types are refundable. If you have booked the business class tickets, they provide the highest level of flexibility under the Etihad airways cancellation policy.
- The economy flex type is slightly flexible but not that rigid. You can get your refund but after paying a slight amount as a fee.
- The economy class is the most rigid and non-refundable. When cancelled, you won't get the refund and the additional penalty will also be applied as per the Etihad refund policy.
What are the Etihad cancellation fees?
- In economy class the charges start from $30.
- If you cancel within 4 days of the departure, there will be 10% additional fees applicable.
- For the economy flex type of fare, the charges are comparatively low but fees will not be cancelled.
- For the business class flyers also, there will be a minimal charge applicable.
- But, for the first class flyers, no such rigidities will be there which means no charges according to Etihad airways cancellation policy.
- If you don't cancel and don't travel as well, this will be a no-show. Under this situation, your 100% airfare will be deducted.
- Also, if you use offline means to cancel which refers to the cancellation through customer support, there will be a $30 applicable fee that will be non-refundable.
How to Cancel or Flight Change?
- If you want to make any changes or cancel your reservations go to the official website. If you have their mobile app, open that.
- Then, go to the manage my bookings option and choose the booking in which you need to do the modifications.
- Follow the further steps like paying the changing or cancellation fee if applicable as per the Etihad fare rules.
- Finally, you will get confirmation about the changes through email.
What Happens When Etihad Cancels Your Flight?
- It is an exceptional case when the airline itself cancels the flight. If you encounter this situation then you are eligible to get a full refund as per the.
- Due to unforeseen issues like bad weather, they might cancel your flight and will rebook the next available earliest flight.
- If that flight timings or available doesn't suit your schedule, you can ask for a full refund.
- While you are waiting at the airport for your flight and it got cancelled you are entitled to get the compensation also like food and accommodation.
When Will I Get My Refund?
- Make the changes in your booking; the refund form will appear that you have to fill according to the Etihad airways refund policy.
- Your refund will take some time to process and will come to your account within 21 business days.
- If you didn't pay through credit and debit cards, it might take more time like upto 45 days to process.
- If you're a loyalty program member, you can ask for miles or points as a refund instead of the money.
Are There Any Exceptional and Special Cases?
- Yes, there are two relaxing and exceptional cases as this airline has a bereavement policy. Under this situation, if there's any medical emergency or death of anyone in your family, with supporting documents you can ask for a refund after cancellation.
- If you have a genuine reason for a missed flight like heavy traffic or anything, you can ask customer support to cancel your flight and rebook the next one without any additional Etihad airways cancellation fee.
What are the Guest Seat Fare Rules?
- Like other airlines, Etihad also has its loyalty program and the members of it can experience some benefits like they can make the changes at the end moment with less penalties.
- And, doing cancellation will not lead you to pay Etihad cancellation charges but you will lose your accumulated miles.