If you're in a vacation mood and wish to choose the low cost airline of Singapore, scoot can be a nice option for you. It has a nice history of serving passengers satisfactorily and it comes under the list of highly chosen airlines. But, if you have already booked your tickets and want to reschedule make some changes here is the guideline that you need to follow:
What is all About the Scoot Rescheduling Policy?
- The policy is simple as you can apply for the changes either online, customer support, WhatsApp support or at the airport.
- But, the time limit is 4 hours before the departure and after that you can't make any changes with your tickets as such reschedule scoot flight booking.
- If you are late and decide to make the changes at the end moment then you have to cancel your booking. For that, there will be some cancellation fees and extra fare difference if the new flight is more costly than before.
- There can be some changing fees also based upon your case. Look at that or ask the customer support so that you can proceed with the changes.
How to reschedule scoot booking?
- While applying for the reschedule scoot flight booking you just need the booking reference number and the surname of the passenger.
- Go to the app or online website and click on the manage my bookings section of your reservations.
- You have to choose the flight which you need to reschedule and choose the new date and time as per your convenience.
- If there will be any applicable fees, you need to pay that otherwise you will not be able to reschedule.
- If you are choosing the on-call and airport method to reschedule scoot flight booking reschedule, give all your details to the representative and request them to reschedule. They will let you know about the applicable fees and you have to pay that to complete the changes.
How About the Changing Charges?
- If you want to make the changes in the already booked ticket then upto some extent you are able to make the changes at free of cost.
- But if you reschedule scoot booking, it means you want to change the entire booked flight and wish to proceed with the next one.
- In this scenario, you are supposed to pay the fare difference, call centre booking fee, and processing fees.
- The exact amount can't be told to you here and you need to either ask the executive while rescheduling or look at the chart on the official website.
What are the Exceptions when Rescheduling isn't allowed?
- Yes, there are some restrictions on the non-refundable, non-changeable and basic fares that are rigid about their policies.
- Then, time frame is also an exception when rescheduling cannot be possible like applying at the end moment.
- If the airline is facing booking issues from your side like providing incorrect information, then they will not be able to reschedule your flight.
- If the flight is cancelled or there are some disruptions like weather conditions, the scoot reschedule my flight policies will be completely different.
- Lastly, there is an exception on the government imposed travel advisories. These restrictions might affect your decision to reschedule your flight.
What if the Airline Reschedules?
- The scoot reschedule my flight situation is also common when the airline itself reschedules from their side. If it does so it will notify you through SMS or email 24 hours before the changes.
- You have three options either to accept the scheduled flight or to request another flight if the previous one didn't suit you. And, if the rescheduling is not according to you at all then you can ask for the refund and cancel.
- If it happens at the end moment and you have waited for the decision for more than 4 hours, you can ask for the compensation also which includes meals and vouchers, etc.
How to Reschedule as a Loyalty Program Member?
If you're looking for the scoot reschedule my flight answer as a loyalty program member, there are some benefits for the Multiplex and Book Flex ticket holders. The Multiplex passengers can make any changes at any time without additional fees. Meanwhile, the Book Flex members can make the one time changes at free of cost.