When it comes to discussing the premium quality airlines, we can never miss Swiss Airlines. Its high class services along with delicious meals and comfortable seats can give you the heavenly flight experience. But, what if it's an unfortunate day and you accidentally miss your flight? What to do next and how to cover this problem smartly? Let's understand their missed flight strategy in detail-
What's all about the Swiss airlines missed flight Policy?
- This policy of the particular airline is a little bit rigid about the non-refundable tickets. If you have bought such fares and missed your flight, your entire fare will be lost.
- If you can inform the airline that you're stuck somewhere and won't be able to take the flight, they might arrange the next flight for you. But, not showing up will lead you to face a loss.
- The no-show policy is very strict of almost every airline but the Swiss air missed flight policy will not charge
What are the Next Possible Steps?
- If you told the airline priory, they will ask you to wait for the next available flight. This is known as stand-by but it is not guaranteed all the time in Swiss airlines missed flight Policy.
- Then, the next option is to rebook the flight as early as you can. If your problem behind missing the flight will be justifiable, you will get the refund. You have to just pay the fare difference if the next flight is more costly than before.
How to Re-book a Flight?
- First of all, if you have booked the refundable tickets and know that you won't be able to catch the flight, inform the airline to remove your booking from the flights section. This will lead you to save money from no-show under Swiss missed
- Then, we would like to suggest you to go for the offline or on-call re-booking in such cases. If you haven't reached the airport, call the customer support and ask them to rebook after explaining the reason for Swiss air missed flight.
- But, if you're at the airport, give your booking reference number to the officials and ask them to rebook the next available flight. If the same day flights won't be available, they will ask you to travel in the future.
What will be the Fees and Penalty?
- There is as such no penalties because they understand that no one misses their flight by choice. You will just lose your fare.
- But, for the re-booking, there might be some rebooking fees that you have to pay for arranging the new flight for yourself.
- According to the type of tickets and fare rules, you have to pay the fare difference if the new flight will be expensive.
How to Request a Refund if Applicable?
- If the fares were refundable or the circumstances were exceptional, you can ask for a refund. You have to either apply for the refund or request the supporting officials to do this for you.
- To reach out to the customer, you just need to either call them or write an email and they will help you with requesting the refund.
- If you want to do it by yourself, fill the refund request form which will be there in your booking section.
- They will ask for your booking reference number and solid reason for missing the flight. Get ready with this information in both scenarios.
What if I Missed the Connecting Flight?
- This is not a huge problem comparatively as this situation is somehow common. You just don't need to panic and go to the helping officers.
- Show them your boarding pass, tickets and all the relevant documents which will be helpful in arranging the next flight.
- If you will face the Swiss air missed connecting flight issue because of the airline's mistake, you will be dealt with more flexibility.
Read Also: What is the cancellation policy for Swiss Airlines?
Are There Any Exceptions?
- In case of medical emergencies, they are flexible enough but this facility is not available online yet. Visit the airport and let them show the proofs to get the refund or easy re-booking.
- If you, someone from your family is severely ill or there's a death in a family, you can either miss the direct or Swiss air missed connection. We're not asking you to go immediately. Take your time and then show the medical or death certificate.